There were four key issues to resolve when we joined: securing permission for night flights to enable players, officials and fans to fly back to their base camps after matches; finding coach parking for fans, given the Wembley coach parks were taken by broadcast and hospitality commitment; exploring the options for free public transport for fans; and ensuring sufficient services were running to and from the stadium to move fans back to the city centre, given the late kick-off times...

Steer provided expert advice to the FA on Zone Ex management at Wembley Stadium, covering stakeholder interactions, communications, stewarding, traffic management, pedestrian access and other supporting operations.

The Rio State Government, owners of the stadium, wanted to ensure that accessibility to the stadium was improved, primarily from the surrounding rail and metro stations. They also wanted to improve pedestrian safety and comfort which would ensure a legacy for the investments in the project.