While United CEO's comments might be read as an attempt to shift blame from the airlines for customer service issues, he's partially right. 

Secretary of Transportation Pete Buttigieg launched a new airline customer service dashboard.

The past two months, as I have traveled for client and personal reasons, I have been generally pleased by my customer experience.

Across North America, airport boards and leadership teams are determined to get a fix on where the aviation industry is headed.

Across the US, many airports see full air traffic recovery in sight and are seeking federal grants and using local revenue to fund projects.

Steer is proud to have supported the development team for what will be JFK's largest international terminal.

Steer is delighted to announce the appointment of Dr Bhuwan Bhaskar Agrawal as an Associate based in our Delhi office in India.

Steve Van Beek and Dave Edwards, the President and CEO of the Greenville-Spartanburg Airport District discuss Dave’s distinguished career.